Advertised: 2-4-08 | Closing Date: 1-5-08
PT ZTE Indonesia
PT.ZTE Indonesia as subsidiary company of ZTE Corporation is one of the leading telecommunication solution suppliers based on China providing total solution to telecom carriers worldwide. ZTE's over 26,000 employees are working in more than 70 countries and regions in Asia, America, Europe, Africa, etc. In coping with our expansion in local market depending on our Indonesian large project demand, ZTE is looking for outstanding employees in Indonesia to fill in the vacant position of :
Service sales
Qualifications
1. Bachelor, computer or communication industry relative
2、1+ years of maintenance experience or after-sales in communication industry
3、Work well with people in various situations
4. Able to work well independently, in large or small teams
5. Good communication skills, Commitment and self-motivation, ready to work in a challenging environment Fluent in both English written and oral
6、Has background with sales, customer service management ,project management experience preferred
7、Has background with basic commercial, finance preferred
8、Able to work under pressure and crisis situation, and at odd hours
Responsibility:
1、Handing the customer extend service ,communication、
负责客户服务工作的统一管理、服务平台的建设和客户需求的沟通、挖掘和分析整理；
2、Development and sale the extend service ,join the the extend service bid, customer communication,
负责服务产品的拓展和销售工作，参与服务投标、客户交流、技术推广、项目运作、合同谈判等工作；
3、As a service interface for customer, coordinate the development and resource configation of extend service,responsible for customer satisfaction and apperceive degree.
负责面向客户的服务接口，协调整体服务业务的开展和资源配置，对最终的服务客户满意度和感知度负责；
4. Collection the extend service information, reply the informaiton and supply the solution on time.
全面了解和收集当地市场信息，并负责对市场信息的反馈及采取应对方案；
5. Negotiation the relationship between all the after-sales with customer, to guarantee customer satisfaction
协调公司各部门和客户关系，保证客户满意；
6. Clarification the customer's requirement during the service contract implemention, Making the month and quarter statistic report, getting the certificate of service, supply the support to get the payment of service contract.
负责对应客户的服务合同执行中的用户需求澄清，月、季度报表的统计，服务合同的证书获取，服务合同收款的配合等工作。
Forward your comprehensive resume and CV in English to :
HRINDONESIA@
Quoting job reference code in the subject or post them to:
PT.ZTE Indonesia
MidPlaza 2, 15th floor, Jl. Jend Sudirman Kav. 10-11
Jakarta 10220, Indonesia
More detailed introduction in : www.zte.com.
PT ZTE Indonesia
Mid Plaza II Lt. 15 Jl. Jendral Sudirman Kav 10 - 11 Jakarta 10220.
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