Sandvik Mining and Construction is a business area within the Sandvik Group and a
leading global supplier of machinery, cemented-carbide tools, service and technical
solutions for the excavation and sizing of rock and minerals in the mining and
construction industries. Annual sales 2007 amounted to about SEK 33,100 M, with
approximately 15,200 employees.
We invite qualified candidates to apply for the positions for our Balikpapan Office:
PRODUCT SUPPORT MANAGER - TRACK DRILLS.
Key responsibilities:
• Responsible for Sandvik Aftermarket Service and Warranty for Track Drills in Indonesia.
• Manage and develop a team of service engineers and personnel.
• Organize and oversee training activities for internal staff and customers companies.
• Disseminate Information from product factory to regional and local customers'
companies
Requirements:
• Degree in Mining Engineering or equivalent with 5 years of experience in a similar
capacity within a major equipment sales company or dealer organization.
• Working knowledge of Drilling Equipment in relation to the Surface Mining Industry and
in handling warranty claims with PROCO s and with exposure to OEM (Original Equipment
Manufacturer) business systems.
• Computer literate and bilingual in English and Bahasa Indonesia.
• Good interpersonal and communication skills with proven leadership qualities.
• Culturally sensitive to all staff, customers and local population.
• Required to travel extensively within Indonesia and to other regional countries if
required.
PARTS SALES & SERVICE REPRESENTATIVE
Key responsibilities:
• Develop sales opportunities for Aftermarket products and services.
• Assess and understand customers' equipment performance and reliability in order to
reduce operational costs.
• Develop sales and service plan for designated accounts / territory
• Participate in gap and market analysis, forecasting and competitor activity.
• Assess technical issues and prepare / submit quotations for small to medium
expenditure.
• Provide customers' feedback and monthly status reports on business activity of the
accounts.
• Partner with customers to provide solutions with respect to Aftermarket Terms and
Conditions.
• Monitor usage patterns and liaise with Inventory Controllers to ensure appropriate stock
levels and stocked items.
Requirements:
• Degree or diploma in Mechanical Engineering or equivalent.
• 3 - 5 years of experience in maintenance planning / forecasting and / or mechnical
experience with Tophammer and Down The Hole (DTH) tools.
• Proven sales experience or keen to learn sales techniques under the Sales Training
Program
• Good understanding of the mining / construction / quarrying Industry, Mine Health and
Safety regulations and customer business processes.
• Demonstrate high level of initiative with a strong drive to excel.
• Excellent interpersonal and written and verbal communication skills.
• Display strong organizational skills and a good team player.
• Computer literate and good command of written and spoken English.
SERVICE TECHNICIAN - SURFACE DRILLS
Key responsibilities:
• Responsible for the maintenance and repair of surface drilling equipments and the
completion of service and safety reports for submission to the supervisor.
• Report safety issues to the management and ensure these issues are acted upon.
Requirements:
• High school grade / tertiary education.
• Demonstrated achievements within the mining industry or equivalent.
• Positive attitude with strong drive to perform.
• Possess a current Indonesian driving license (SIM).
• Basic command of spoken and written English.
Interested applicants please email or write in with your full resume, photograph, current/
expected salary and contact number latest by 14 December 2008 to:
Email: recruit.ssea@
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